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SuToCorp - Frequently Asked Questions (FAQ)

SuToCorp is a company that provides purchasing and shipping services from various countries to Indonesia. We help customers get products from e-commerce sites, auctions, and official stores abroad.

Currently, SuToCorp serves purchases from Japan, the United States, Australia, Singapore, China, Hong Kong, Germany, Korea, Malaysia, and Taiwan.

Customers can fill out the order form available on the website or send details of the desired product via email. After that, we will provide an estimate of the total cost and payment instructions.

Yes, SuToCorp supports purchases from auction sites such as Yahoo Auction Japan and eBay, as well as various other online stores.

We charge a service fee of 8% of the total purchase price.

We offer a variety of shipping methods to meet customer needs, including regular and express shipping.

Yes, we have warehouses and shipping centers in several countries to facilitate purchases and ensure fast and safe delivery to Indonesia.

Shipping time depends on the country of origin of the item and the shipping method selected. An estimated time will be provided after the order is placed.

Yes, some items such as products prohibited by Indonesian customs regulations or high risk may not be processed by SuToCorp. Please contact us for more information.

You can contact us via email at info@sutocorp.co.id or visit our official website at www.sutocorp.co.id for more information.

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