Procedures For Ordering

Steps to purchase on SuToCorp.com

1. Click Order Form / Make An Order

2. Submit Your Inquiry

This is very important information in order to accomplish your request.
Please describe what you want as concretely as possible to save your time. 
If you need to send us some pictures, you can attach jpg file from your PC directly on the member's 
menu.

3. Quotation for Your Inquiry

We will make a quotation for total amount you will have to pay.
The international shipping charge is only estimate
We will charge you actual shipping when your package is ready to ship.
The amount we quote is in Japanese Yen so the amount will not be changed.
You can decide whether you want the item at the price we quoted or not.

4. Paying Your Total Amount

If you agree to pay the total amount we quote, please pay by any of the methods on the Payment
Term (Shopping Service). The amount you will pay is in US Dollars / YEN / AUD /SGD / YUAN / HKD calculated by our Today's Exchange Rate.

We start buying your item(s) after we confirm your DEPOSIT PAYMENT.
If you pay by non-instant payment, like International Postal Money Order, 
we have to wait to buy your items til your payment is arrive here.
We cannot take any responsibility if the item(s) is sold out when we receive your payment.

5. Shipping and Refund

When we prepare all items you ordered, we will ship out your package as soon as possible.
We will let you know actual shipping charge when your package is ready to ship.

Sometimes, the items you wanted could sell out before we order the stores.
If this happens, we will refund 100% of your payment without taking any fees.

6. How we handle auction orders with shopping orders

The system allow you to hold the items you ordered in "Pending Shipment".
You can combine items both shopping and auctions for international shipping if it is within 2 months.

Best regards

 

SutoCorp.com

 

SUTO LIVE SUPPORT

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